Terms of service

These terms apply when you use this website or buy from it. Please read them before ordering — placing an order means you accept them.

Who we are

  • Business name: GoodStash
  • Business address: 306 N Walnut Ave, Cookeville, TN 38501, United States
  • Email: storegoodstash@outlook.com
  • Phone: (971) 477-9538

What we sell

Sealed trading card game product, plus binders, sleeves and other card protection.

  • Sealed product is sold sealed. The cards inside are randomly assorted by the manufacturer. We cannot and do not tell you what any sealed item contains, we never open, search or reseal product, and a disappointing pull is not a defect.
  • Product images are representative. Where a listing shows a manufacturer's stock image of a set, you receive the item described in the title.
  • All trademarks, set names and character names belong to their respective owners. GoodStash is an independent retailer and is not affiliated with, endorsed by, sponsored by or licensed by any manufacturer or publisher.

Prices and payment

  • Prices are in US dollars and exclude sales tax, which is calculated at checkout.
  • Prices can change without notice, but a change never affects an order already placed.
  • Payment is taken when you place the order.
  • We work hard to keep prices and availability accurate. If we find a genuine pricing or availability error after you order, we will contact you before shipping and you can confirm at the corrected price or cancel for a full refund. We will not simply ship at a different price.

Your order

Your order is an offer to buy. We accept it when we email you to confirm shipment. We may decline or cancel an order — refunding you in full — if the item is out of stock, if there was a pricing error, if we cannot verify the payment, or if the order breaches a published purchase limit.

Purchase limits

On high-demand releases we may limit quantity per customer or per household, and we will say so on the listing. We may cancel and refund orders that exceed a published limit.

Pre-orders

Some listings are marked Pre-Order. These are items the manufacturer has not released yet, or that have not yet reached us. When you order one:

  • Payment is taken when you place the order, which reserves your allocation.
  • Release dates are set by the manufacturer and can move. We publish the date we have been given; it is not a guaranteed delivery date.
  • We ship as soon as stock reaches us, and we email you if a published date moves.
  • You can cancel a pre-order for a full refund at any time before it ships, for any reason, by emailing or calling us.
  • If we cannot ship a pre-order within 30 days of your order and we have not given you a revised date you agreed to, we will cancel it and refund you in full without waiting for you to ask.
  • If an order contains both in-stock and pre-order items, it ships together once the pre-order arrives, unless you ask us to split it.

Your account

If you create an account, keep your password confidential and tell us promptly if you believe someone else has used it. You are responsible for orders placed through your account.

Acceptable use

Do not use this site to break the law, to scrape or bulk-download the catalog, to interfere with the site's operation, or to place automated orders. We may suspend access where we reasonably believe that is happening.

Disclaimers and limits on our liability

We provide this website and its content on an "as is" and "as available" basis. To the fullest extent permitted by law, and except where we say otherwise in these terms or in our Return Policy, we disclaim implied warranties of merchantability and fitness for a particular purpose in respect of the website itself.

To the fullest extent permitted by law, GoodStash is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost resale value. Where liability cannot be excluded, our total liability for any order is limited to the amount you paid for it.

Nothing in these terms waives or limits any right you have under the consumer protection laws of your state that cannot be waived, and nothing limits our liability for fraud or for death or personal injury caused by our negligence.

Events outside our control

We are not liable for delay or failure caused by something outside our reasonable control, including carrier disruption, severe weather, or a manufacturer changing or cancelling a release. Where a delay is substantial you may cancel the affected items for a refund, and our obligations under the FTC shipping rule described in our Shipping Policy continue to apply.

Returns, shipping and privacy

Our Return Policy, Shipping Policy and Privacy Policy form part of these terms.

Complaints

Email storegoodstash@outlook.com or call (971) 477-9538 with your order number. We acknowledge within one business day and aim to resolve within 14 days.

Changes to these terms

We may update these terms. The version that applies to your order is the one published here when you place it.

Governing law

These terms are governed by the laws of the State of Tennessee and applicable federal law of the United States, and the state and federal courts located in Tennessee have jurisdiction. This does not deprive you of the protection of the consumer laws of the state where you live.